Recognising employees as important stakeholders, Keppel Land commissioned human resources specialist William M Mercer in July 2000, to conduct an extensive staff survey. This was to gather feedback and suggestions from executive and support staff on human resources and corporate matters. Following this exercise, four task forces were set up to look further into the areas of performance management, remuneration structure, training and career development, communication and empowerment. Where appropriate, changes will be implemented to attract and retain good people.

So far, the Company has reviewed the compensation and benefits system, and plans to introduce a more flexible system in the coming year. This allows staff to select benefits that meet their needs and forego others which are less useful to them. The existing share option scheme has also been reviewed and has been extended to include staff at all executive levels.

The Company continues to train and upgrade the skills of the employees to meet corporate objectives.