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Investment executives and accountants
were also sent for training on mergers and
acquisitions with the Institute of Banking and
Finance. Another 10 employees were sent for
skill upgrading towards a Basic Certificate in
Property and Building Management resulting
in the enlargement of their job scopes and
responsibilities.
In the long-term, the Company hopes to work
towards being an employer of choice, an
organization that people will want to join and
where employees feel proud to be affiliated with.
Regional Challenges
Keppel Land’s regional investments add
another dimension to human resource
management. When recruiting, developing
and retaining employees in regional positions,
the Company is mindful of key considerations
such as adaptability and ability to thrive in
a cross-cultural environment. Careful
considerations of local cultures and the
management of these expectations enable
us to make appropriate placements of key
personnel in specific locations. While efforts
are made to maintain a consistent human
resources policy across the Group, some
practices are modified to suit the particular
norms of local cultures.
Regional operations have all participated
in the Human Resources Development
Programme, jointly organised by the
Productivity and Standards Board, and the
Association for Overseas Technical
Scholarship, to ensure the adherence to
the “best practices” model.
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As one of the measures to ensure
consistency in service standards, Keppel
Land’s wholly owned subsidiary, Sedona
Hotels International has embarked on the
Training in Guest Employee Relations
Programme, for all levels of staff across the
Sedona group. The focus was on developing
communication and teamwork skills towards
meeting the needs of both internal and
external customers.
For strategic collaboration and
communication of corporate objectives
across the Group’s regional offices, a
regional conference is organised every year.
In March 2000, key marketing executives
from around the region converged in
Singapore for a lively forum with brisk
exchanges of new ideas and initiatives,
cross-learning opportunities and camaraderie.
Staff getting a first-hand account of the latest corporate
objectives from management at the regional conference.
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